Frequently Asked Questions
How do I know if an item is in stock?
All items are in stock unless "Out of stock" is indicated. If an item is of limited quantity, you will be able to add only that maximum number to the cart, thereby ensuring orders only against availability of stock. On receipt of your order if any items are unavailable , we shall inform you about the same and shall provide the date of availability where possible.
How can I pay for my order?
We accept credit cards, debit cards and net banking. Our web site is enabled using Citrus Pay for secure transactions.
Is my personal information kept private?
Any information that you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent, except as required by law or to fulfill an order contract with you. Read more about our Privacy Policy under Policies.
How do I order a gift pack for someone? Do you handle large / sustained orders?
We love to help you with that! Write to us at info@merse.shop and we will discuss further.